Privacy policy

GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons).

LOPD (Organic Law 15/1999 on the protection of personal data and Royal Decree 1720/2007, of 21 December, which approves the Regulation implementing the LOPD).

LSSI (Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce).

Data collected

Only the data strictly necessary to carry out the normal activity of the service will be collected. Adhering to the principle of data minimisation (Art.5.b GDPR).

Any data collected will be from persons over 16 years of age (Art. 8.1 GDPR). CTV reserves the right to take appropriate measures to verify the truthfulness of the data subject’s age (Art. 8.2 GDPR).

In any case, this data will be of a personal identifying nature and not sensitive, and may include:

E-mail, Telephone number, Name and surname, ID number, Address

Collection methods

Personal data will be collected through the CTV website when entered into any of the fields provided for this purpose on the website. These fields are properly marked and will not collect any data until you expressly agree to the transfer and processing in accordance with this Privacy policy.

Purpose of the data collection and use

CTV undertakes to not use the data obtained for any other purposes.

Recipient of the data

The data collected will be incorporated into a file owned by: CTV

This file will be managed by: CTV

Data retention period

The data will be kept until the purpose for which the data was collected is fulfilled (Art.5.e. GDPR) or until the right to erasure or modification is exercised, provided this does not conflict with the need to keep it for legal or fiscal purposes.

How do we protect your data?

Your data is transferred and stored securely because we have:

  1. SSL encryption.
  2. Server-level firewall.
  3. Security protocols to prevent unauthorised access.
  4. Access control.
  5. Encrypted storage. CTV cannot guarantee complete security in communications over the Internet, but we ensure we take appropriate measures to protect your data.

Furthermore, CTV undertakes to maintain the confidentiality of the data and will not communicate or allow access to unauthorised third parties.

Your data protection rights

The law gives you rights as a user who has disclosed your personal data:

  1. Access to personal data.
  2. Rectification or erasure.
  3. Opposition to processing.
  4. Data portability.
  5. Limitation of data processing.

These rights are personal and can only be exercised by the data subject.

If you wish to exercise any of these rights, send an e-mail to contacto@ctvitoria.com indicating the rights you wish to exercise and proof of identity.

We undertake to respond to your request within 30 working days.

Legitimation for data processing

The legal basis for processing your personal data is the explicit acceptance of the processing, management and storage of your personal data in accordance with this Privacy policy.

Consequences of not accepting the Privacy policy

In the event that you do not consent to processing of your data in accordance with this Privacy policy, your data will not be collected, which may mean that the service in question cannot be provided by CTV.

Spanish data protection authority

if you wish to exercise your data protection rights and you consider we have not appropriately done so, you may address the Spanish supervisory authority.

  1. Data protection authority website: https://www.agpd.es/
  2. E-mail of the data protection authority: internacional@agpd.es
  3. Telephone number of the data protection authority: +34 913 99 62 00

Changes to the Privacy policy

CTV reserves the right to modify this Privacy policy and any such modifications will be made in accordance with legislation and jurisprudence and will be reflected in this Privacy policy.

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